Most are already answered in Shipping (delivery time, tracking, etc.) and Returns, Payment & More. Check first for quick answers!
Order Inquiries
Type your order # in the field below if you purchased from this website. If it was from one of our marketplace shops (Ebay, Etsy, local event, etc.), enter the name in the "Order #" field. You may put your phone number there instead, although we prefer email because of global time zone differences, and it provides written proof of contact (we can text your mobile if you ask us to though).
Etsy & Ebay Purchases: you may prefer to use the "Message" function on the site you purchased from, so the chat format is displayed with your order.
If you do not receive a reply within 24 hours, please check your spam/junk mail folder.
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Note: some AT&T and Earthlink users aren't receiving replies due to strict default spam/junk filters, beyond our control (use Gmail, Yahoo, etc. instead).
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